Interdev is committed to conducting its operations in a professional and ethical manner. All business partners, including but not limited to Customers, suppliers, and service providers (hereinafter referred to as Business Partners), are expected to adhere to the highest standards of professional, moral, and ethical conduct, respect all applicable laws, and not engage in any form of unethical business practices. Business Partners must conduct business in a manner that does not compromise Interdev’s values.
These Terms & Conditions are integral to any commercial transaction undertaken with Interdev. Any variation to these Terms and Conditions, including any special terms and conditions agreed between the parties, shall not be valid unless agreed in writing by the Interdev.
Order Placement: Customers shall place Purchase Orders in written or electronic form (Fax or e-mail). Such purchase orders shall describe the products ordered, the quantities requested, delivery dates requested, prices, shipping instructions, and other necessary information. Every PO must contain the PO date, the name of the Interdev, payment terms, delivery terms, customer stamp, and signatures of authorized purchasing representatives.
Partial Deliveries: If partial deliveries are allowed, the PO should explicitly mention this. Any PO not mentioning partial deliveries will be deemed not to allow them. Partial deliveries will require the Interdev to accept payments as per the due dates mentioned on invoices raised against these partial deliveries.
Invoicing: Interdev will invoice the Customer entity based on the entity mentioned on the PO. Payments against those invoices will only be accepted from the same entity from which the PO is received and to which Interdev has invoiced.
Special Shipping Requirements: If there are any special shipping requirements, including but not limited to pallet material, pallet size, special label on the carton, or alteration in the shipping address, the Customer shall specify these clearly before executing the order.
Confirmed Purchase Order: Upon receiving a Purchase Order from the Customer, Interdev will issue a Proforma Invoice (P/I)to the Customer to confirm the delivery and commercial terms.
Standard Terms: Unless otherwise stated in the P/I or invoice, standard INCO terms for delivery shall be ex-works, and the risk of goods shall be transferred on this basis.
Warranty and Claims: All warranty and “dead on arrival” claims for any material delivered to Interdev or its order by the Customer are to be raised directly with the respective OEMs. Interdev does not accept any claims for warranty services/repairs/replacements and the Customer must liaise on such claims directly with the OEMs. Warranties and Dead-on Arrival claims are subject to the terms and conditions of respective OEMs. Interdev is not obliged to honor any claims and is not liable to any financial claim by Customerson this account. Further, any claim by the Customer with respective OEMs for warranties and/or Dead-on Arrival will not affect any payments to Interdev.
Delivery Inspection: Customers should thoroughly check for material part numbers, respective quantities, and physical box damage at the time of delivery and reject any damaged boxes. Interdev reserves the right to entertain or not any claim on account of short shipment in quantities or wrong part numbers delivered or any physical damage once the material is successfully delivered. Any loss incurred post successful delivery is on account of the Customer and Interdev is entitled to receive full payments asper invoice due dates.
Service/Training Items: Any item in a PO related to service/training provided by the OEM is the sole responsibility of the respective OEM. Interdev’s role for such services/training is limited to procuring the same from the respective OEM as a part number and invoicing the same part number to the Customer without any obligation on Interdev for services rendered by the respective OEM. Not rendering services in a timely manner by any OEM will not entitle the Customer to hold any payments to Interdev. Payments must be made to Interdev on the due date of the invoice raised against such POs.
Delivery Readiness: Interdev will notify the Customer about its readiness to deliver the material once it arrives in Interdev’s warehouses. The Customer must arrange to accept the delivery within3 working days of such notification, irrespective of site readiness or other matters affecting delivery. Delays due to contractual issues, Purchase Order delays, delivery holds, payment-related delays, site readiness, resource shortages, power-related delays, signing authority delays, etc., will not affect the Customer accepting the material delivery, and payments against invoices must be made on the due dates
Upon delivery, the Customer or their authorized representative/agent shall sign a proof of delivery confirming receipt of products. Such a document shall be conclusive evidence of the delivery of Products/Services to the Customer, and Interdev shall be deemed to have fulfilled its obligations and shall not be responsible for any claims whatsoever.
Agreed Prices: Prices shall be agreed upon in the Proforma Invoice/Purchase Order and shall not be subject to any variance unless expressly agreed in writing.
Taxes: Prices quoted/charged are exclusive of Value Added Tax (VAT). VAT at applicable rates will be charged in addition to the agreed prices.
Payment Due: Unless otherwise agreed in writing, invoices fall due for payment 30 days from the date of the invoice.
Set-Offs and Deductions: The Customer is not entitled to deduct or set off any amounts from any payment unless expressly agreed to by the issuance of a credit note issued by Interdev. Such credit notes would also be subject to VAT, where applicable.
Payment Suspension: Interdev may suspend future deliveries until payment is received in full for due invoices. In case of delayed payment, Interdev reserves the right to charge a late payment penalty computed at the prevailing country inter-bank offer rate plus 2.5%.
Local Tax Changes: Any additional cost implications arising from changes in local tax structures, including VAT, will lead to an increase in prices to that effect, and this will be borne by the Customer.
Credit Limits: Credit limits, if any, issued to Customer care as per Interdev’s Credit Department, which sanctions limits to Customers based on their financial reports, payment history, and track record. Final sanctioning of credit limits is at the discretion of Interdev’s Credit Department.
Payment Modes: When payment terms are against Post-Dated Cheques (PDCs), the PDCs must be handed over to Interdev’s credit department before invoicing and delivery.
Mode of Payment: Once the mode of payment (LC or PDC) is agreed upon, it is not open to any changes once invoiced. Any changes to the mode of payment must be discussed and agreed upon in advance before any deliveries against a PO are made, and respective changes are to be incorporated in the PO.
Interdev shall comply with all applicable privacy laws and regulations wherever it operates, including UAE's Data Protection Law (Federal Decree-Law No. 45 of 2021). The Business Partner shall consent to the collection of commercial data for the limited purpose of sharing with the manufacturers for the normal conduct of business. Business partners shall review Interdev’s privacy policy on its website www.interdevtechnology.com
Export Controls: Products provided by Interdev may be subject to export control regulations. The Business Partner agrees not to transfer, export, or re-export any products acquired from Interdev to restricted countries or entities.
Anti-Corruption Laws: The Business Partner shall comply with all applicable anti-corruption and bribery laws of the country in which they operate, including the UAE Anti-Money Laundering Law and the US Foreign Corrupt Practices Act.
Restricted Parties and Countries: The Business Partner agrees not to transfer, export, or re-export directly or indirectly to any restricted parties or countries, and to comply with all applicable regulations.
Notification of Non-Compliance: The Business Partner shall notify Interdev of any non-compliance or breach of these representations. Interdev reserves the right to terminate transactions or engagements immediately without liability in case of such breaches.
The Interdev shall not be liable for any delay or failure to perform any obligations if the delay or failure results from events or circumstances outside its reasonable control, including but not limited to acts of God, strikes, lockouts, accidents, war, fire, shortages, or trade controls. Interdev shall have the right to terminate the transaction on an immediate basis without liability in the event of such restrictions.
Any warranty for the products/goods distributed or sold by Interdev shall only be as per the Vendor’s (brand owners) policy.
To the maximum extent allowed by applicable law, in no event shall the Interdev be liable for any indirect, incidental, consequential, punitive, or special damages, including but not limited to loss of use, revenue, or profit, even if the Interdev has knowledge of the possibility of such damages.
The parties agree to submit to the exclusive jurisdiction of DIFC, Dubai, in case the contracting entities are incorporated in UAE. In all other cases, the jurisdiction shall be as per the competent jurisdiction of the country where Interdev or its affiliates have their offices.
All non-public, confidential information of the Interdev, including but not limited to specifications, samples, patterns, designs, plans, drawings, documents, data, business operations, customer lists, pricing, discounts, or rebates, disclosed to the Business Partner, whether disclosed orally or inwriting and regardless of whether marked, designated, or otherwise identified as “confidential,” is confidential, solely for the use of performing the Agreement, and may not be disclosed or copied unless authorized in advance by the Interdev in writing. This does not apply to information that is: (a) in the public domain; (b) known to the Business Partner at the time of disclosure; or(c) rightfully obtained by the Business Partner on a non-confidential basis from a third party.
These Terms & Conditions are binding on all Business Partners for all transactions. Interdev reserves the right to amend these Terms and Conditions at its discretion, and partners are requested to refer to the updated terms and conditions available on www.interdevtechnology.com
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